- Shipping & Returns
Shipping & Returns
You may return most new, unopened items within 30 days of delivery for a refund. In the event your receive faulty, incorrect or damaged stock we will usually supply you with a prepaid return envelope/package. Goods must be returned unused.
Refunds will be issued upon receipt of goods and will usually take 3-5 days to appear on your account.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We ship worldwide, most of our smaller items will be sent by Royal Mail, we use a number of different couriers for larger and higher value orders. All orders cleared by 4pm Monday to Friday or before 10.30am Saturday will be sent the same day, courier orders after 2pm may leave the following working day, excludes bank holidays. Goods may well be prepared for shipment outside if these times and will be sent at the earliest opportunity.